Gaming should be enjoyable, not stressful. db9999 believes every member should play within their limits — in a controlled and responsible way. We are with you every step of the way.
We have multiple safeguards in place to make sure your gaming experience is always enjoyable.
At db9999, you can set your own daily, weekly, or monthly deposit limits. You will never spend beyond your budget.
Set your own session length before you start. db9999's session timer will automatically alert you once your time is up and encourage you to take a break.
If you are feeling overwhelmed, take a break from gaming for anywhere between 1 day and 6 weeks. db9999 will automatically lock your account for that period.
You can exclude yourself from db9999 for a set period or permanently whenever you need to. This decision is completely confidential and takes effect immediately.
At db9999, you can view your full gaming history, win/loss records, and time spent at any time — the best way to stay informed.
Db9999's responsible gaming team is available around the clock to help with any concern. Reach out via live chat for confidential guidance.
Responsible gaming means enjoying gaming as a form of entertainment — not as a way to earn money or manage emotions. db9999 has always believed that gaming should be fun, and that it should never have a negative impact on your personal, financial, or family life.
Online gaming is growing rapidly in Bangladesh, and it can be hard to notice when gaming habits start to slip out of control. db9999 takes this seriously and provides multiple responsible gaming features to keep every member informed and in control.
Remember — responsible gaming at db9999 is not just a rule, it is our core commitment. We want every member to enjoy our platform in a healthy and fulfilling way for the long term.
Before joining db9999, every member must read and agree to the responsible gaming policy. This is the first step we take to protect our members.
Db9999 operates under a strict responsible gaming policy. We believe it is the duty of a licensed and trusted gaming platform to ensure the protection of its members. Our core principles are outlined below.
Db9999's responsible gaming team continuously monitors the platform and provides the necessary support to members who may be at risk.
Gaming addiction develops gradually and can be difficult to recognise on your own. Review the list below — if several of these apply to you, it may be time to seek support from db9999.
| Signs | Normal Gaming | Concerning Gaming Behaviour |
|---|---|---|
| Time Control | Regulated Playing to a Plan | Problem Playing for hours on end, losing track of time |
| Money Management | Regulated Staying Within Budget | Problem Chasing Losses with More Bets |
| Emotions | Regulated Accepting a Loss | Problem Anger, anxiety, or frustration after losing |
| Daily Life | Regulated Making time for work and family | Problem Neglecting work or family to play |
| Hidden | Regulated Letting a Loved One Know | Problem Lying to family about gaming |
| Break | Regulated Take a break whenever you need | Problem Feeling restless or uncomfortable when not playing |
If you notice any of the warning signs above, contact db9999 support immediately. Taking that first step is the hardest — but you are not alone.
Ask yourself the questions below and answer honestly — this is just for you. If you answer "Yes" to more than one, consider reaching out to db9999 for support.
If you answered "Often" to any of the questions above, please speak with db9999's support team. We are here for you — without judgment and in complete confidence.
Db9999 gives every member the tools to manage their own gaming. All of the features below are completely free and available at any time.
Set daily, weekly, and monthly deposit limits. Decreasing a limit takes effect immediately; increasing one takes effect after 24 hours.
Set a maximum loss amount you are comfortable with for a given period. Once the limit is reached, your gaming session will be automatically paused.
Decide how long you will play before you start. When your time is up, db9999 will alert you and prompt you to take a break.
Take a break from gaming for anywhere between 1 day and 6 weeks. During this time, logging in or placing bets will be completely disabled.
Exclude yourself from db9999 for 6 months, 1 year, or permanently. The process is fully confidential and takes effect immediately.
Receive pop-up notifications at regular intervals showing a summary of your total time spent and amount wagered.
To use these tools, log in to your db9999 account and go to the "Account Settings" section. For any issues, reach out via live chat.
Db9999 is strictly for users aged 18 and above. Keeping minors away from gaming is both our ethical and legal responsibility — and one we never compromise on.
Gaming by minors is strictly prohibited. Any attempt to violate this rule may result in legal action.
Follow these simple tips to keep your gaming at db9999 responsible. They will help make sure your experience stays enjoyable every time.
Decide how much you are willing to spend before you start playing. Never go beyond that limit.
Decide how long you will play in advance and use the session timer.
Do not treat gaming as a source of income. It is entertainment — just like going to the cinema or eating out.
Talk openly with your family about gaming. Hiding the habit is a sign of a problem.
Avoid gaming when you are angry, upset, or under the influence of alcohol. Making sound decisions is much harder in those states.
Take at least a 10-minute break every hour. Stand up, drink some water, and stretch your legs.
Db9999 believes responsible gaming is the best gaming experience. Join today and enjoy our safe gaming features.